Why Your Insurance Company Matters.

You would think that with all the rules and regulations that the government has created to regulate businesses, that insurance companies would essentially be the same. There might be some small price differences from one policy to the next, but are you really getting the same service from each company?


How many times do you find yourself driving in your car and hearing 4 or 5 different commercials for car insurance? I bet you could tell me the slogan or spokesperson for 2 or 3 insurance companies without hesitation. But besides cute TV characters or catchy slogans, what do you really know about your insurance company? How are they to deal with when you have an emergency or file a claim? Which one will promptly pay your claim or bills and which ones will put up a fight?

The American Association for Justice which is an association of trial lawyers, recently released a study of the Top 10 Worst Insurance Companies. They looked at business practices, customer complaints, litigation and claims management. Companies included on this list have denied claims for hurricane damage, claiming it was flood damage, they intimidated engineering firms assessing property damage, they have delayed claims hoping that the claimant will either get frustrated and drop the claim or even in some cases they are hoping the claimant will pass away before they have to pay on the claim or care. Is this someone you want to trust to help you in case of an emergency?

According to the American Association of Justice the Top 10 Worst Insurance Companies are:

1. Allstate

2. Unum

3. AIG

4. State Farm

5. Conseco

6. WellPoint

7. Farmers

8. UnitedHealth

9. Torchmark

10. Liberty Mutual

For more details on how these companies made the list, click HERE.

As health care providers, we understand it can be frustrating dealing with insurance companies, but we have learned that the key to minimizing that frustration is understanding how the insurance companies think. At Back and Neck Pain Centers not only do we provide the best care for your auto accident and work injuries, but we specialize in helping you navigate the maze of insurance policies to make sure you get the best care possible. If you have any questions please reach us at any of our four convenient Seattle locations. 


Skyway - Renton Office

12419 Renton Ave. S.
Seattle, WA98178
Tel: (206) 772-0088
Fax: (206) 772-5420

Bellevue Office

14862 SE Lake Hills Blvd.
Bellevue, WA 98007
Tel: (425) 649-9335
Fax: (425) 649-0256

Seattle - Chinatown Office

608 8th Ave. S.
Seattle, WA98104
Tel: (206) 233-0818
Fax: (206) 292-9340

Renton-Kent Office

500 SW 39th St, Suite 150
Renton, WA 98057
Tel: (425) 264-2590
Fax: (425) 264-2591

Patient Appreciation Day!

Come join us at Back and Neck Pain Centers for our Patient Appreciation Day! We will have some amazing specials for new patients, current patients and past patients! Call for more details. Read below for dates and times for the clinic closest to you.

Patient Appreciation Day May 14, 2011 from 10:00AM - 3:00PM at our Skyway and Bellevue clinics.

Skyway - Renton Office

12419 Renton Ave. S.
Seattle, WA98178
Tel: (206) 772-0088
Fax: (206) 772-5420

Bellevue Office

14862 SE Lake Hills Blvd.
Bellevue, WA 98007
Tel: (425) 649-9335
Fax: (425) 649-0256



Patient Appreciation Day May 21, 2011 from 10:00AM - 3:00PM at our Chinatown and Renton clinics.

Seattle - Chinatown Office

608 8th Ave. S.
Seattle, WA98104
Tel: (206) 233-0818
Fax: (206) 292-9340

Renton-Kent Office

500 SW 39th St, Suite 150
Renton, WA 98057
Tel: (425) 264-2590
Fax: (425) 264-2591